Stavanger U

Background information

Stavanger University is located in the city of Stavanger on the south-west coast.  The former regional college achieved university status in 2005. It has 8.500 students and 1.200 staff.

This CTT study was conducted in the miain library of Stavanger U in May 2010.

The fact sheet has three sections:

  • Section Alpha describes the actual data collection and the number of visitors that use the library (occupancy) through the day and week.
  • Section Beta documents how the number of visit hours is is distributed between different library areas (zones) and activities.
  • Section Gamma documents the interaction between zones, activities and time (hours, days).

For more information about the Count The Traffic merthod see the CTT home page

.
Alpha

Opening hours

  • Monday 0830-1900
  • Tuesday 0830-1900
  • Wednesday 0830-1900
  • Thursday 0830-1900
  • Friday 0830-1600
  • Saturday 1000-1400
    • Total: 55 hours 30 minutes

Observation rounds

  • Monday
    • May 31: 1030, 1230
    • May 10: 1430, 1630, 1830
  • Tuesday
    • May 25: 1030, 1230
    • May 11: 1430, 1630, 1830
  • Wednesday
    • May 12: 1030, 1230
    • May 19: 1430, 1630, 1830
  • Thursday
    • May 27: 1030, 1230
    • May 20: 1430, 1630, 1830
  • Friday
    • May 7: 1030, 1230, 1430, 1630, 1830
  • Saturday
    • May 29: 1030, 1230
    • 27 rounds in total
    • 1946 observations in total

Occupancy

The average number of visitors (occupancy) during the full weekly cycle was 72 persons.

Average number of visitors on

  • Monday: 75 persons
  • Tuesday: 77
  • Wednesday: 75
  • Thursday: 78
  • Friday: 71
  • Saturday: 30 persons

Average number of visitors through the day:

  • 1030: 91 persons
  • 1230: 96
  • 1430: 106
  • 1630: 55
  • 1830: 20 persons

Duration

  • Monday: 44 minutes
  • Tuesday:  47
  • Wednesday: 44
  • Thursday: 48
  • Friday: 52 minutes
    • Saturday: counter broken
Calculation:
  • Monday: (75 persons on average * 10.5 opening hours) / 1063 visits = 0.74 hours / visit = 44 minutes

.
Beta

Description of the zones

Ground floor

  • A. Main service desk + 3 PCs. (Inngangsparti med hovedskranke og tre PC-er)
  • B. Periodicals with reading corner (Bladhyllene. Tidsskrifter, lesekrok)
  • C. Individual study area with row of individual seats facing the window wall. (Lesepulter mot vindusveggen)
  • D. Reference books (Referanse 001-199)
  • E. PC area + seating group. (De fleste av bibliotekets datamaskiner + sittegruppe)
  • F. Shelves with new books, CDs, DVDs, Dewey 320-499. Small couch group. One library PC.
  • G. Group study area with bigger tables. One library PC.
  • H. Book shelves with Dewey 620-999
  • I. Mixed study area. Mixture of group and individual work spaces facing the window wall.
  • J. Book shelves with Dewey 500-619
  • K. Shelves, photocopier, one library PC
  • L. Group study area with bigger tables. One library PC. Second service desk. Stairs to basement.

Basement

  • M. Childrens’ books (for research). Newspapers. Several library PCs. Third service desk. Table with two chairs.
  • N. Fiction shelves. Three group tables and one couch group.
  • O. Hallway. Childrens’ non-fiction books. The library PCs. Two micro film readers. Photocopiers. Compact magazine. Stairs to ground floor.

Traffic by zone

Study and PC areas
82 percent

  • I. Mixed study: 618 –  32 percent
  • G. Group study: 360 – 18 percent
  • L. Group study: 279 – 14 percent
  • E. PC area: 183 – 9 percent
  • C. Individual study: 164 – 8 percent

Shelf areas
12 percent

  • N. Fiction shelves: 90 – 4.6 percent
  • M. Childrens’ books: 53 – 2.7 percent
  • F. Shelves: 28 – 1.4 percent
  • K. Shelves: 23 – 1.2 percent
  • J. Shelves: 14 – 0.7 percent
  • H. Shelves: 12 – 0.6 percent
  • D. Reference books: 7 – 0.4 percent

Other areas
6 percent

  • A. Main service desk: 68 – 3.5 percent
  • B. Periodicals: 24 – 1.2 percent
  • O. Hallway: 23 – 1.2 percent

Description of registered activities

  • A. Walks or stands alone
  • B. Walks or stands in company
  • C. Sits alone
  • D. Sits in a group without media
  • E. Browses alone
  • F. Browses in company
  • G.  Sits alone reading (or writing)
  • H. Sits in a group with media
  • I. Sits alone with mobile computer
  • J. Sits in a group with mobile computer(s)
  • K. Sits alone with stationary computer
  • L. Sits in a group with stationary  computer(s)
  • M. Contact with staff
  • N. Queuing
  • O. Other

See the standardized list of activities for more detailed information.

Activities by frequency

More than ten percent of the time:

  • J. Sits in a group with mobile computer(s): 553 – 28 percent
  • H. Sits in a group with media: 346 – 18 percent
  • I. Sits alone with mobile computer: 245 – 13 percent
  • G Sits alone reading (or writing): 238 – 12 percent

Between five and ten …

  • K. Sits alone with stationary computer: 185 – 9.5 percent
  • D. Sits in a group without media: 126 – 6.5 percent

Below five …

  • A. Walks or stands alone: 87 – 4.5 percent
  • B. Walks or stands in company: 42 – 2.2
  • O. Other: 26 – 1.3
  • L. Sits in a group with stationary  computer(s) :  25 – 1.3
  • C. Sits alone: 25 – 1.3
  • E. Browses alone: 22 – 1.1
  • M. Contact with staff : 17 – 0.9
  • F. Browses in company: 6 – 0.3
  • N. Queuing:  3 – 0.2 percent

Activity indicators

The list of activities was made as an aid to observation, but is not ideal for analyzing the data. When we interpret our statistics, we should first decide what we want to know – and then organize the data accordingly.

I’ve chosen these questions:

  1. To what extent is the library used by groups – rather than by isolated individuals?
  2. To what extent do users spend time with PCs?
  3. How much of the PC use involves the students’ own (portable) computers?
  4. To what extent has library use a modern (or non-traditional) character?
    • We define modern as activities involving groups or data (or both)
  5. How much of the users’ time is spent interacting with staff?
The five questions are answered by calculating the time spent on:
  • Group activities = B + D + F + H + J + L = 56 percent
  • Data activities = I + J + K + L = 52 percent
  • Portable data use as a share of total data use = (I + J)/(I + J + K + L) = 79 percent
  • Modern activities = B + D + F + H + I + J + K + L = 79 percent
  • Contact with staff = M = 0.9 percent

Note that all percentages refer to the time spent on various activities – not how many persons engaged in the activity during their visit

  1. Ingen kommentarer så langt.
  1. 2012-04-09, kl. 13:04

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